{"id":425212,"date":"2024-10-20T06:55:37","date_gmt":"2024-10-20T06:55:37","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-iec-30105-82022-2\/"},"modified":"2024-10-26T13:03:07","modified_gmt":"2024-10-26T13:03:07","slug":"bs-iso-iec-30105-82022-2","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-iec-30105-82022-2\/","title":{"rendered":"BS ISO\/IEC 30105-8:2022"},"content":{"rendered":"

PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
2<\/td>\nundefined <\/td>\n<\/tr>\n
6<\/td>\nForeword <\/td>\n<\/tr>\n
7<\/td>\nIntroduction <\/td>\n<\/tr>\n
9<\/td>\n1 Scope
2 Normative references
3 Terms and definitions <\/td>\n<\/tr>\n
10<\/td>\n4 CPI interrelationship with the ISO\/IEC 30105-1 process reference model (PRM) and the ISO\/IEC 30105-2 process assessment model (PAM)
4.1 General
4.2 CPI, PRM and PAM <\/td>\n<\/tr>\n
12<\/td>\n5 CPI components
5.1 General
5.2 Performance criteria for ITES-BPO services
5.2.1 Criticality of root cause of issues and threats <\/td>\n<\/tr>\n
13<\/td>\n5.2.2 Defining service performance criteria <\/td>\n<\/tr>\n
14<\/td>\n5.2.3 Informative case study: service performance criteria determination <\/td>\n<\/tr>\n
20<\/td>\n5.3 CPI assessment: lifecycle continual performance improvement (LCPI) method <\/td>\n<\/tr>\n
21<\/td>\n5.4 CPI repository
6 CPI methodology for ITES-BPO service providers
6.1 General
6.2 Steps and activities
6.2.1 Steps <\/td>\n<\/tr>\n
22<\/td>\n6.2.2 Step 1: assessing ITES-BPO service delivery
6.2.3 Step 2: selecting issues and threats <\/td>\n<\/tr>\n
23<\/td>\n6.2.4 Step 3: processing issues and threats <\/td>\n<\/tr>\n
24<\/td>\n6.2.5 Step 4: improving ITES-BPO service delivery
7 Implications of implementing CPI methodology in an ITES-BPO continual improvement process (TEN8)
7.1 General
7.2 New WPs provided by the CPI methodology <\/td>\n<\/tr>\n
25<\/td>\n7.3 Existing WPs essential for the CPI methodology <\/td>\n<\/tr>\n
27<\/td>\n7.4 Updated BPs and WPs for the CPI methodology <\/td>\n<\/tr>\n
28<\/td>\n7.5 Other ITES-BPO processes using CPI WPs as inputs or outputs <\/td>\n<\/tr>\n
33<\/td>\nBibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Continual Performance Improvement (CPI) of ITES-BPO<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2023<\/td>\n36<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":425222,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[2641],"product_tag":[],"class_list":{"0":"post-425212","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-bsi","8":"first","9":"instock","10":"sold-individually","11":"shipping-taxable","12":"purchasable","13":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/425212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/425222"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=425212"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=425212"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=425212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}