AS 3905.9:1996

$50.05

Quality system guidelines – Guide to AS/NZS ISO 9001:1994 for telecommunications call charging and call billing

Published By	Publication Date	Number of Pages
AS	1996-04-05	66

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Category: AS

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Description

Provides guidance for the telecommunications industry on the application of quality management Standard AS/NZS ISO 9001:1994 to call charging and billing. The application of the various quality system elements is described in terms common to the industry and typical examples are given.

Scope

This Standard is intended for use by a telecommunications carrier or service provider (licensee), for guidance on quality management standards and their application to telecommunications call charging and call billing process. This recognizes the complexity and diversity of the business of providing telecommunications services, and describes the application of quality management standards to one specific area of that business.

This Standard is also applicable to the monitoring or sampling systems used by the licensee to generate performance indicators for charging accuracy, ensuring that such systems are designed and operated in such a way as to provide consistent and accurate measures of licensee charging accuracy performance.

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