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BS EN ISO 9241-11:2018 – TC:2020 Edition

BS EN ISO 9241-11:2018 – TC:2020 Edition

$217.84

Tracked Changes. Ergonomics of human-system interaction – Usability: Definitions and concepts

Published By Publication Date Number of Pages
BSI 2020 101
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PDF Catalog

PDF Pages PDF Title
65 National foreword
67 European foreword
70 Foreword
71 Introduction
72 1 Scope
2 Normative references
3 Terms and definitions
73 3.1 Usability
75 3.2 Related concepts and disciplines
76 3.3 Other definitions
77 4 Rationale and benefits of usability
5 Usability in a context of use
5.1 Concept of usability
79 5.2 System, product or service
5.3 Consideration of usability for “specified” circumstances
5.3.1 General
5.3.2 Specified users
5.3.3 Specified goals
5.3.4 Specified contexts of use
80 6 Outcomes of use
6.1 Usability as an outcome
6.2 Effectiveness
6.2.1 General
6.2.2 Accuracy
81 6.2.3 Completeness
6.3 Efficiency
6.3.1 General
82 6.3.2 Time used
6.3.3 Human effort expended
6.3.4 Financial resources expended
6.3.5 Materials expended
6.4 Satisfaction
6.4.1 General
6.4.2 Physical responses
83 6.4.3 Cognitive responses
6.4.4 Emotional responses
6.5 Specific uses of the concept of usability
6.6 Other outcomes of use
6.6.1 General
6.6.2 Accessibility
84 6.6.3 User experience
6.6.4 Avoidance of harm from use
7 Context of use
7.1 Components of the context of use
85 7.2 Users within the context of use
7.3 Goals within the context of use
86 7.4 Tasks within the context of use
87 7.5 Resources
7.5.1 General
7.5.2 Reusable resources
7.5.3 Expendable resources
7.6 Environment
7.6.1 General
7.6.2 Technical environment
88 7.6.3 Physical environment
7.6.4 Social, cultural and organizational environment
8 Applying the concept of usability
8.1 Usability that results from use of various objects of interest
89 8.2 Characteristics of users, tasks and environments needed for usability
8.3 Achieving usability in design and development
90 8.4 Usability in procurement
8.5 Usability in a review or when making a comparison
8.6 Usability inputs to marketing and market research
91 Annex A (informative) Relationship of usability to other concepts
96 Annex B (informative) Usability measurement
99 Bibliography

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BS EN ISO 9241-11:2018 - TC
$217.84