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BSI PD CEN/TR 16710-1:2015

$167.15

Ergonomics methods – Feedback method. A method to understand how end users perform their work with machines

Published By Publication Date Number of Pages
BSI 2015 40
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This document describes the “Feedback Method”, a method designed specifically to collect the contribution of machinery end-users by reconstructing and understanding how work is actually performed (i.e. the real work). This method can help to improve technical standards, as well as the design, manufacturing, and use of machinery. By collecting the experiences of skilled users, this method can be used to reconstruct their actual work activities under different operating conditions and with any kind of machine. This helps to identify all the critical aspects having an impact on health and safety, or associated with ergonomic principles. Moreover, it makes it possible to identify some basic elements for defining the standards for machines and for their revision and improvement. It can also improve production efficiency and identify any need for additional study and research. The method is designed to minimize the influence of the subjectivity of the facilitators and researchers in reconstructing and describing the reality of work, and to maximize the “objective” contribution of the skilled users of the machine. The method combines a high level of reproducibility, sensitivity, and user-friendliness with low demands in term of resources, which makes it attractive to micro, small and medium-sized enterprises. This Technical Report is addressed to standards writers, designers and manufacturers, employers-buyers, end users, craftsmen and workers, market surveillance and authorities.

PDF Catalog

PDF Pages PDF Title
4 Contents Page
5 European Foreword
6 Introduction
7 Figure 1 — Illustration of the various foot pedal layouts identified in different fork-lift trucks
8 1 Scope
2 Normative references
3 Terms and definitions
11 4 General principles
12 5 Feedback method
5.1 The “Feedback method” steps
5.2 Selection of the machine to be investigated
13 5.3 Collection of documentation and preparation of a machine dossier
5.4 Identification of companies where the machine is regularly used
14 5.5 Inspection of work places
15 5.6 Feedback Method Work Groups and work analysis with skilled users of the machine
5.6.1 Preparation for meetings
5.6.2 Work analysis with skilled end-users of the machine
17 Table 1 — “Feedback Method” Work Group sheet
5.7 Written report of the Feedback Method Work Group results and their validation
18 5.8 Project overview and final technical report
19 Annex A (informative) Existing results
20 Table A.1 — Machines studied by means of the “Feedback Method”
Table A.2 — Partners in the “Feedback Method” studies (1997 – 2011)
21 Table A.3 — Telehandlers FMWG, Manchester, United Kingdom. Work activity: moving the truck
22 Table A.4 — Telehandlers FMWGs, Florence, Italy. Work activity: preliminary operations
24 Annex B (informative) Inspection form “Combine Harvester”
25 Combine Harvesters Used
32 Annex C (informative) Work phases and tasks/activities “Combine Harvesters”
C.1 Phase 1: Road travel and transport (with mounted cutter bar, or cutter bar trailer)
C.2 Phase 2: Preparation for use, changeover
C.3 Phase 3: Harvesting process
C.4 Phase 4: Maintenance and fault clearance
34 Annex D (informative) Extract from report of the FMWG “Combine Harvester” – Italy
35 Annex E (informative) Extract of recommended amendments to EN ISO 4254-7:2009 “Agricultural machinery – Safety – Part 7: Combine harvesters, forage harvesters and cotton harvesters” from the application of the “Feedback Method”
37 Bibliography
BSI PD CEN/TR 16710-1:2015
$167.15