BS ISO/IEC/IEEE 90003:2018 – TC:2020 Edition
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Tracked Changes. Software engineering. Guidelines for the application of ISO 9001:2015 to computer software
Published By | Publication Date | Number of Pages |
BSI | 2020 | 232 |
PDF Catalog
PDF Pages | PDF Title |
---|---|
146 | undefined |
151 | Foreword |
152 | Introduction |
159 | 1 Scope 2 Normative references |
160 | 3 Terms and definitions |
161 | 4 Context of the organization 4.1 Understanding the organization and its context |
162 | 4.2 Understanding the needs and expectations of interested parties |
163 | 4.3 Determining the scope of the quality management system |
164 | 4.4 Quality management system and its processes 4.4.1 Quality management system processes |
165 | 4.4.2 Information Management |
166 | 5 Leadership 5.1 Leadership and commitment 5.1.1 General |
167 | 5.1.2 Customer focus 5.2 Policy 5.2.1 Establishing the quality policy |
168 | 5.2.2 Communicating the quality policy 5.3 Organizational roles, responsibilities and authorities |
169 | 6 Planning 6.1 Actions to address risks and opportunities 6.1.1 Risk identification |
170 | 6.1.2 Risk treatment 6.2 Quality objectives and planning to achieve them 6.2.1 Establishing quality objectives |
171 | 6.2.2 Implementation of quality objectives |
172 | 6.3 Planning of changes 7 Support 7.1 Resources 7.1.1 General |
173 | 7.1.2 People 7.1.3 Infrastructure |
174 | 7.1.4 Environment for the operation of processes |
175 | 7.1.5 Monitoring and measuring resources |
176 | 7.1.6 Organizational knowledge |
177 | 7.2 Competence |
178 | 7.3 Awareness 7.4 Communication |
179 | 7.5 Documented information 7.5.1 General |
180 | 7.5.2 Creating and updating 7.5.3 Control of documented information |
181 | 8 Operation 8.1 Operational planning and control |
182 | 8.1.1 General |
183 | 8.1.2 Evidence of conformity to requirements 8.2 Requirements for products and services 8.2.1 Customer communication |
185 | 8.2.2 Determining the requirements for products and services |
187 | 8.2.3 Review of the requirements for products and services |
189 | 8.2.4 Changes to requirements for products and services 8.3 Design and development of products and services 8.3.1 General |
190 | 8.3.2 Design and development planning |
193 | 8.3.3 Design and development inputs |
194 | 8.3.4 Design and development controls |
197 | 8.3.5 Design and development outputs |
198 | 8.3.6 Design and development changes |
199 | 8.4 Control of externally provided processes, products and services 8.4.1 General |
201 | 8.4.2 Type and extent of control 8.4.3 Information for external providers |
202 | 8.5 Production and service provision 8.5.1 Control of production and service provision |
205 | 8.5.2 Identification and traceability |
207 | 8.5.3 Property belonging to customers or external providers |
208 | 8.5.4 Preservation |
209 | 8.5.5 Post-delivery activities 8.5.6 Control of changes |
210 | 8.6 Release of products and services |
211 | 8.7 Control of nonconforming outputs 8.7.1 Identification and control of nonconforming outputs |
212 | 8.7.2 Retaining documented information for nonconforming outputs 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General |
213 | 9.1.2 Customer satisfaction |
214 | 9.1.3 Analysis and evaluation 9.2 Internal audit 9.2.1 Conducting audits |
215 | 9.2.2 Maintaining audit records 9.3 Management review 9.3.1 General |
216 | 9.3.2 Management review inputs |
217 | 9.3.3 Management review outputs 10 Improvement 10.1 General |
218 | 10.2 Nonconformity and corrective action 10.2.1 Managing nonconformity |
219 | 10.2.2 Maintaining nonconformity records 10.3 Continual improvement |
220 | Annex A (informative) Summary of guidance on the implementation of ISO 9001:2015 available in ISO/IEC JTC 1/SC 7 and ISO/TC 176 standards |
226 | Bibliography |
228 | IEEE notices and abstract |