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BS ISO/IEC/IEEE 90003:2018 – TC:2020 Edition

$280.87

Tracked Changes. Software engineering. Guidelines for the application of ISO 9001:2015 to computer software

Published By Publication Date Number of Pages
BSI 2020 232
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PDF Catalog

PDF Pages PDF Title
146 undefined
151 Foreword
152 Introduction
159 1 Scope
2 Normative references
160 3 Terms and definitions
161 4 Context of the organization
4.1 Understanding the organization and its context
162 4.2 Understanding the needs and expectations of interested parties
163 4.3 Determining the scope of the quality management system
164 4.4 Quality management system and its processes
4.4.1 Quality management system processes
165 4.4.2 Information Management
166 5 Leadership
5.1 Leadership and commitment
5.1.1 General
167 5.1.2 Customer focus
5.2 Policy
5.2.1 Establishing the quality policy
168 5.2.2 Communicating the quality policy
5.3 Organizational roles, responsibilities and authorities
169 6 Planning
6.1 Actions to address risks and opportunities
6.1.1 Risk identification
170 6.1.2 Risk treatment
6.2 Quality objectives and planning to achieve them
6.2.1 Establishing quality objectives
171 6.2.2 Implementation of quality objectives
172 6.3 Planning of changes
7 Support
7.1 Resources
7.1.1 General
173 7.1.2 People
7.1.3 Infrastructure
174 7.1.4 Environment for the operation of processes
175 7.1.5 Monitoring and measuring resources
176 7.1.6 Organizational knowledge
177 7.2 Competence
178 7.3 Awareness
7.4 Communication
179 7.5 Documented information
7.5.1 General
180 7.5.2 Creating and updating
7.5.3 Control of documented information
181 8 Operation
8.1 Operational planning and control
182 8.1.1 General
183 8.1.2 Evidence of conformity to requirements
8.2 Requirements for products and services
8.2.1 Customer communication
185 8.2.2 Determining the requirements for products and services
187 8.2.3 Review of the requirements for products and services
189 8.2.4 Changes to requirements for products and services
8.3 Design and development of products and services
8.3.1 General
190 8.3.2 Design and development planning
193 8.3.3 Design and development inputs
194 8.3.4 Design and development controls
197 8.3.5 Design and development outputs
198 8.3.6 Design and development changes
199 8.4 Control of externally provided processes, products and services
8.4.1 General
201 8.4.2 Type and extent of control
8.4.3 Information for external providers
202 8.5 Production and service provision
8.5.1 Control of production and service provision
205 8.5.2 Identification and traceability
207 8.5.3 Property belonging to customers or external providers
208 8.5.4 Preservation
209 8.5.5 Post-delivery activities
8.5.6 Control of changes
210 8.6 Release of products and services
211 8.7 Control of nonconforming outputs
8.7.1 Identification and control of nonconforming outputs
212 8.7.2 Retaining documented information for nonconforming outputs
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
213 9.1.2 Customer satisfaction
214 9.1.3 Analysis and evaluation
9.2 Internal audit
9.2.1 Conducting audits
215 9.2.2 Maintaining audit records
9.3 Management review
9.3.1 General
216 9.3.2 Management review inputs
217 9.3.3 Management review outputs
10 Improvement
10.1 General
218 10.2 Nonconformity and corrective action
10.2.1 Managing nonconformity
219 10.2.2 Maintaining nonconformity records
10.3 Continual improvement
220 Annex A (informative) Summary of guidance on the implementation of ISO 9001:2015 available in ISO/IEC JTC 1/SC 7 and ISO/TC 176 standards
226 Bibliography
228 IEEE notices and abstract
BS ISO/IEC/IEEE 90003:2018 - TC
$280.87