{"id":346635,"date":"2024-10-20T00:22:07","date_gmt":"2024-10-20T00:22:07","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-iec-19770-12012\/"},"modified":"2024-10-25T23:49:39","modified_gmt":"2024-10-25T23:49:39","slug":"bs-iso-iec-19770-12012","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-iec-19770-12012\/","title":{"rendered":"BS ISO\/IEC 19770-1:2012"},"content":{"rendered":"

PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
11<\/td>\n1 Scope
1.1 Purpose
1.2 Field of application <\/td>\n<\/tr>\n
13<\/td>\n1.3 Limitations
2 Conformance
2.1 Intended usage
2.2 Methods of demonstrating full conformance <\/td>\n<\/tr>\n
14<\/td>\n3 Terms and definitions <\/td>\n<\/tr>\n
16<\/td>\n4 SAM processes
4.1 General
4.1.1 Definition and relationship to service management
4.1.2 Overview of SAM processes <\/td>\n<\/tr>\n
17<\/td>\n4.1.3 Outcomes, activities and interfaces <\/td>\n<\/tr>\n
18<\/td>\n4.2 Control environment for SAM
4.2.1 General
4.2.2 Corporate governance process for SAM
4.2.2.1 Objective <\/td>\n<\/tr>\n
19<\/td>\n4.2.2.2 Outcomes <\/td>\n<\/tr>\n
20<\/td>\n4.2.3 Roles and responsibilities for SAM
4.2.3.1 Objective
4.2.3.2 Outcomes <\/td>\n<\/tr>\n
21<\/td>\n4.2.4 Policies, processes and procedures for SAM
4.2.4.1 Objective:
4.2.4.2 Outcomes <\/td>\n<\/tr>\n
22<\/td>\n4.2.5 Competence in SAM
4.2.5.1 Objective
4.2.5.2 Outcomes
4.3 Planning and implementation processes for SAM
4.3.1 General <\/td>\n<\/tr>\n
23<\/td>\n4.3.2 Planning for SAM
4.3.2.1 Objective
4.3.2.2 Outcomes <\/td>\n<\/tr>\n
24<\/td>\n4.3.3 Implementation of SAM
4.3.3.1 Objective
4.3.3.2 Outcomes
4.3.4 Monitoring and review of SAM
4.3.4.1 Objective
4.3.4.2 Outcomes <\/td>\n<\/tr>\n
25<\/td>\n4.3.5 Continual improvement of SAM
4.3.5.1 Objective
4.3.5.2 Outcomes <\/td>\n<\/tr>\n
26<\/td>\n4.4 Inventory processes for SAM
4.4.1 General
4.4.2 Software asset identification
4.4.2.1 Objective
4.4.2.2 Outcomes <\/td>\n<\/tr>\n
27<\/td>\n4.4.3 Software asset inventory management
4.4.3.1 Objective <\/td>\n<\/tr>\n
28<\/td>\n4.4.3.2 Outcomes <\/td>\n<\/tr>\n
29<\/td>\n4.4.4 Software asset control
4.4.4.1 Objective
4.4.4.2 Outcomes
4.5 Verification and compliance processes for SAM
4.5.1 General
4.5.2 Software asset record verification
4.5.2.1 Objective <\/td>\n<\/tr>\n
30<\/td>\n4.5.2.2 Outcomes <\/td>\n<\/tr>\n
31<\/td>\n4.5.3 Software licensing compliance
4.5.3.1 Objective
4.5.3.2 Outcomes
4.5.4 Software asset security compliance
4.5.4.1 Objective <\/td>\n<\/tr>\n
32<\/td>\n4.5.4.2 Outcomes
4.5.5 Conformance verification for SAM
4.5.5.1 Objective
4.5.5.2 Outcomes <\/td>\n<\/tr>\n
33<\/td>\n4.6 Operations management processes and interfaces for SAM
4.6.1 General
4.6.2 Relationship and contract management for SAM
4.6.2.1 Objective
4.6.2.2 Outcomes <\/td>\n<\/tr>\n
34<\/td>\n4.6.3 Financial management for SAM
4.6.3.1 Objective <\/td>\n<\/tr>\n
35<\/td>\n4.6.3.2 Outcomes
4.6.4 Service level management for SAM
4.6.4.1 Objective <\/td>\n<\/tr>\n
36<\/td>\n4.6.4.2 Outcomes
4.6.5 Security management for SAM
4.6.5.1 Objective
4.6.5.2 Outcomes <\/td>\n<\/tr>\n
37<\/td>\n4.7 Life cycle process interfaces for SAM
4.7.1 General
4.7.2 Change management process
4.7.2.1 Objective
4.7.2.2 Outcomes <\/td>\n<\/tr>\n
38<\/td>\n4.7.3 Acquisition process
4.7.3.1 Objective
4.7.3.2 Outcomes <\/td>\n<\/tr>\n
39<\/td>\n4.7.4 Software development process
4.7.4.1 Objective
4.7.4.2 Outcomes
4.7.5 Software release management process
4.7.5.1 Objective <\/td>\n<\/tr>\n
40<\/td>\n4.7.5.2 Outcomes
4.7.6 Software deployment process
4.7.6.1 Objective
4.7.6.2 Outcomes <\/td>\n<\/tr>\n
41<\/td>\n4.7.7 Incident management process
4.7.7.1 Objective
4.7.7.2 Outcomes <\/td>\n<\/tr>\n
42<\/td>\n4.7.8 Problem management process
4.7.8.1 Objective
4.7.8.2 Outcomes
4.7.9 Retirement process
4.7.9.1 Objective <\/td>\n<\/tr>\n
43<\/td>\n4.7.9.2 Outcomes
5 Tiers
5.1 Overview <\/td>\n<\/tr>\n
45<\/td>\n5.2 Tier 1 \u2013 trustworthy data <\/td>\n<\/tr>\n
46<\/td>\n5.3 Tier 2 \u2013 practical management <\/td>\n<\/tr>\n
47<\/td>\n5.4 Tier 3 \u2013 operational integration <\/td>\n<\/tr>\n
48<\/td>\n5.5 Tier 4 \u2013 full ISO\/IEC SAM conformance <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Information technology. Software asset management – Processes and tiered assessment of conformance<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2012<\/td>\n94<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":346643,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[2641],"product_tag":[],"class_list":{"0":"post-346635","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-bsi","8":"first","9":"instock","10":"sold-individually","11":"shipping-taxable","12":"purchasable","13":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/346635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/346643"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=346635"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=346635"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=346635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}